ChatGPT Outperforms Humans in Emotional Intelligence Testing

Psychometrica researchers use AI to enhance emotional well-being.

OpenAI’s ChatGPT-4 Surpasses Average Human EQ in Breakthrough Study by Psychometrica, Highlighting Potential to Emulate Emotional Response and Raising Concerns over Application.

GEORGE, SOUTH AFRICA, July 5, 2023/ — OpenAI’s groundbreaking language model, ChatGPT-4, has achieved a higher score than the average adult on a standardized Emotional Intelligence (EQ) test, as confirmed by a research study conducted by the renowned non-profit organization, Psychometrica.

ChatGPT-4 obtained an impressive overall score of 117 on the EQ test, surpassing the standardized average of 100 for the adult population and attaining a “Gold Heart” status based on the test’s descriptive result scale. Notable individual scores in the different dimensions of EQ were: Self-awareness: 105, Social awareness: 123, Self-management: 122, Self-motivation: 117, and Relationship management: 116. These results indicate a particular strength in social awareness and self-management.

The study served as an initial investigation into the ability of modern AI to adequately respond to users on sensitive topics involving emotional understanding. The authors of the study emphasized, “As AI models like ChatGPT-4 continue to be widely utilized in providing advice on personal life, career, and educational decisions, evaluating their applied Emotional Intelligence becomes paramount. The increasing prevalence of AI in consumer applications underscores the importance of this research, with potential implications for users seeking guidance on mental health matters.”

This evaluation was conducted on June 23 to assess the apparent EQ of contemporary artificial intelligence (AI). The test questions were presented to ChatGPT-4 and evaluated using the free EQ test web application provided by Psychometrica at This web application is identical to the “Psychometrica” Android and Apple iOS mobile versions.

The researchers highlighted that while ChatGPT-4 demonstrated the ability to comprehend and respond to emotional prompts, this does not imply that the AI possesses genuine emotional states. Additionally, despite ChatGPT-4 displaying a high degree of apparent Emotional Intelligence, Psychometrica advises caution when interpreting or relying on the model’s output, as the perception of emotional understanding or connection may lead users to inappropriately trust its responses.

For a comprehensive summary of the ChatGPT EQ study, please visit:

About OpenAI:

OpenAI (, established in December 2015, is an artificial intelligence research laboratory comprised of both the for-profit OpenAI LP and its parent company, the non-profit OpenAI Inc. The organization’s mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. OpenAI is the developer of the revolutionary GPT AI model and the innovative ChatGPT product.

About Psychometrica:

Psychometrica ( is a non-profit organization specializing in psychometric testing and peer-to-peer support groups. Founded on the principle of using psychometric evaluations to enhance self-awareness and facilitate self-improvement, the organization provides free standardized tests (including IQ tests, EQ tests, and personality tests) that are utilized globally for educational guidance, professional development, relationship enhancement, and research. For inquiries related to this study, please contact: [email protected]

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