Heidi Health Raises $10 Million in Series A Funding Round
Melbourne health-tech startup Heidi Health has recently completed a successful Series A capital raise, securing $10 million. Led by Blackbird Ventures, this funding round also saw participation from other prominent investors such as Hostplus, Hesta, Wormhole Capital, Archangel Ventures, Possible Ventures, and Saniel Ventures. Prior to this round, Heidi Health had already secured $5 million in a seed round, also led by Blackbird Ventures.
Addressing Challenges in the Primary Healthcare Sector
Heidi Health, founded in 2021 by Dr. Thomas Kelly, Waleed Mussa, and Yu Liu, operates an AI-integrated platform that aims to tackle challenges in the primary healthcare sector. The Australian healthcare landscape is anticipating potential challenges in the coming years, with recent data from the Australian Health Practitioner Regulation Agency (AHPRA) projecting a shortage of up to 10,600 general practitioners (GPs) over the next decade. Additionally, the demand for GP services is expected to rise by 58%, exacerbating the already stretched resources.
Using AI to Optimize Doctor’s Time
Co-founder and CEO of Heidi Health, Dr. Thomas Kelly, a former vascular surgeon with a background in technology, recognized the potential for AI to save time in the medical administrative field. The Heidi Health platform offers several options for standalone doctors and clinics. The standalone transcription product allows doctors to record consultations using the Heidi tool, which then automatically generates patient files, notes, and consultation letters, ultimately enhancing efficiency and reducing administrative burden.
Aside from transcription, Heidi Health also offers a Clinic AI solution that leverages automation for pre-consults. Patients can complete these pre-consults at their convenience, which are then reviewed by doctors for decision-making purposes. The platform also facilitates self-managed bookings and payments, further streamlining the patient experience and saving valuable time, particularly in understaffed clinics, including those in rural and regional areas.
Ensuring Data Security and Confidentiality
Currently, Heidi Health utilizes a combination of large language models (LLMs) to meet the requirements of its platform. The company plans to transition to running its own models within the next few months to enhance scalability and stability. Dr. Kelly emphasizes the utmost importance of accuracy, especially when dealing with medical visits. To train the pre-consult model, Heidi Health utilizes patient information, implementing thorough compliance measures to ensure privacy and secure data handling. All information is de-identified and double-encrypted during storage and transmission, and the company maintains local servers for data storage.
Future Plans and Features for Heidi Health
With the recent funding infusion, Heidi Health intends to expand its team, comprising doctors, designers, and engineers. The company also aims to increase its user base among clinics and GPs in Australia before expanding internationally to the UK and US markets.
Dr. Kelly mentioned upcoming features, including a chat-to-patient record feature that allows doctors to access a comprehensive history of patients’ visits. This feature aims to provide doctors with a richer context of patients’ medical histories, ensuring no important details are missed during consultations. Heidi Health also plans to make its pre-consult tool available for clinics to autonomously set up in the near future.
In the long term, Dr. Kelly envisions Heidi Health utilizing information to prompt doctors with reminders during patient visits. This clinical decision support system aims to enhance memory and efficiency for both clinicians and patients, ensuring optimal healthcare outcomes.
Editor’s Notes: Revolutionizing Healthcare with AI
Heidi Health’s AI-integrated platform represents a significant step forward in revolutionizing healthcare, particularly in addressing the challenges faced by the primary healthcare sector. By leveraging AI technology, Heidi Health aims to alleviate the administrative burden on doctors and optimize their time, ultimately improving patient care and experience.
This recent $10 million Series A funding round demonstrates the strong support and belief in Heidi Health’s mission to transform the healthcare landscape. As the company expands its team and user base, we can expect to see further advancements and innovative features being rolled out.
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