**Pennsylvania to Pilot ChatGPT Enterprise Program with OpenAI**
Pennsylvania Governor Josh Shapiro has announced a ground-breaking initiative to pilot the state’s first-ever use of generative AI tools for government employees. This program, in collaboration with OpenAI, will focus on enhancing cybersecurity measures and help Commonwealth employees understand and safely integrate generative AI tools into their daily operations.
The pilot program, led by the Office of Administration (OA), aims to explore the safe and responsible use of generative AI in government operations. Governor Josh Shapiro emphasized the proactive approach to leveraging the benefits of generative AI while mitigating potential risks.
– Pennsylvania is partnering with OpenAI to pilot the use of ChatGPT Enterprise for government employees.
– This program aims to enhance cybersecurity measures and guide the integration of generative AI tools into state government operations.
– Governor Shapiro highlighted the state’s proactive approach to leveraging generative AI technology responsibly and ethically.
Pennsylvania is leading the way in leveraging AI technology to improve workforce productivity and customer experience, making it the first state in the nation to pilot ChatGPT Enterprise for its workforce.
The ChatGPT Enterprise pilot will begin in January 2024 and will provide individual support and guidance to OA employees for various tasks, including content creation, policy language enhancement, and code generation. The enterprise version of ChatGPT comes with additional security and privacy features to ensure the safe use of the tool.
This initiative reflects Pennsylvania’s commitment to innovation and responsible use of AI technology. It sets a precedent for other states to explore the potential benefits of generative AI in government operations.
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Governor Josh Shapiro and OpenAI announced that the Commonwealth’s Office of Administration (OA) will lead a first-of-its-kind pilot program of ChatGPT Enterprise – a keystone OpenAI product featuring enhanced cybersecurity measures – to help Commonwealth employees understand where and how generative AI tools can be safely and securely leveraged in their daily operations.
The pilot is the Commonwealth’s first-ever use of generative AI tools for state government employees, and its findings will help guide the wider integration of this technology into state government operations to enhance productivity and empower the Commonwealth’s workforce. The pilot also represents OpenAI’s first-ever agreement with a state entity.
“I believe Pennsylvania can be a national leader in the safe and responsible use of generative AI in our government operations – and this first-in-the-nation pilot with OpenAI will help us safely and securely learn from and use this important technology to serve Pennsylvanians and empower our workforce,” said Governor Josh Shapiro. “Generative AI is here and impacting our daily lives already – and my Administration is taking a proactive approach to harness the power of its benefits while mitigating its potential risks. By establishing a generative AI Governing Board within my Administration and partnering with universities that are national leaders in developing and deploying AI, we have already leaned into innovation to ensure our Commonwealth approaches generative AI use responsibly and ethically to capitalize on opportunity.”
Immediately following the announcement, the Governor will meet with senior OpenAI executives to emphasize his approach to responsible generative AI as a tool to enhance Commonwealth employees’ jobs. The new pilot program will help Commonwealth employees explore use cases for generative AI that can be incorporated into their service to Pennsylvanians. While the pilot will help Commonwealth employees improve customer experience and outcomes for Pennsylvanians, no Pennsylvanian will interact directly with ChatGPT in any way when they interact with the Commonwealth.
“Pennsylvania is the first state in the nation to pilot ChatGPT Enterprise for its workforce. This initiative showcases Pennsylvania’s commitment to innovation, led by the strength of the state’s diverse communities and dynamic economy,” said Sam Altman, CEO of OpenAI.
The ChatGPT Enterprise pilot will begin in January 2024 and is initially limited to OA employees who will use the tool for tasks such as creating and editing copy, making outdated policy language more accessible, drafting job descriptions to help with recruitment and hiring, addressing duplication and conflicting guidance within hundreds of thousands of pages of employee policy, helping employees generate code, and more. Employees will receive individual support and guidance on how they should use the tool and will also provide continuous feedback to the pilot team to help the Commonwealth determine future best uses. An additional 100 licenses will eventually be available to non-OA agency employees for shorter periods of time after initial feedback and findings from OA employees are gathered.
The enterprise version of ChatGPT has additional security, privacy, and management features not found in the consumer version. As such, no inputs, feedback, or data input by the Commonwealth into the tool will be used to train ChatGPT or future products from OpenAI. The added cybersecurity measures also ensure that no data of any kind is shared between agencies or separate Commonwealth entities. Commonwealth employees may not use any sensitive information – including any Pennsylvanian’s personally identifiable information – when utilizing ChatGPT for day-to-day operations.
The pilot program was recommended by the Generative AI Governing Board, which makes recommendations for generative AI policy, procurement, development, and deployment based on the core values of accuracy, adaptability, employee empowerment, equity and fairness, innovation, mission alignment, privacy, proportionality, safety and security, and transparency.